Northwest Eye Surgeons Surgery Counselor - Seattle in Seattle, Washington
Join an established and growing multi-specialty Ophthalmology practice!
Northwest Eye Surgeons is the premier eye surgical center in the Northwest and remains committed to its tradition of personalized, high quality patient care, advanced technology and excellent results. Join our staff and educate our patients on the best possible outcomes for their vision care.
Counsel patient regarding doctor proposed surgical procedure at pre-operative visit.
Explain the procedure to insure the patient has a high comfort level with the procedure and process.
Discuss implant options and self-pay fees including financing options helping them understand the options to gain them the best possible outcomes from their surgery.
Schedule ophthalmic surgeries for the ambulatory surgery center including verifying authorizations, set appointments for pre-surgery testing, schedule post-op appointments, confirm all IOL’s, etc. are ordered for surgery, check health issues, meds for possible needed pre-authorization, and verify that equipment required for surgery is available at external locations.
Coordinate, complete and verify all required surgery paperwork according to established procedures.
Communicate thoroughly with patient regarding pre-op requirements.
Facilitate patient surgery day including completing any outstanding paperwork with patient, complete chart for surgery staff, complete charts after surgery, and fax follow-up to Optometrists.
High School Diploma or equivalent and a minimum of 6 months of post-secondary education and/or training.
Minimum two-year medical clinic experience in surgery scheduling or patient services a must.
Position requires a customer service approach and strong interpersonal skills in order to educate patients on surgical services and procedures.
Proficiency with Microsoft Office products, Windows environment, and strong keyboarding skills.
Strong attention to detail and active team participation.
Ability to communicate effectively with patients, surgeons, co-workers and supervisor is critical.
Must be willing to help in all areas, have flexibility and effectively work in a team environment.
Medical, Dental, and Vision Insurance
Flexible Spending Account
Paid Time Off