Affiliated Engineers, Inc. PC Support Specialist in Seattle, Washington
Being part of the solution. Lifelong learning. Contributing to complex projects that address some of the most significant challenges facing society. This is where we thrive. Now it’s your turn.
Affiliated Engineers, Inc. is a leading US-based multi-disciplinary consulting engineering firm that plans, designs, and delivers high performance engineered systems for technically complex buildings and utility infrastructure projects. Nationally and internationally, AEI specializes in the healthcare, research, energy production and distribution, higher education, industrial, mission critical, and high-performance design markets. Building Design+Construction magazine ranks AEI in the top ten of US engineering firms overall, and in the top ten of healthcare, university, science and technology, and Federal government engineers. AEI has received 13 R&D Magazine Lab of the Year awards.
Being a part of a collaborative team, working in innovative environments, encouraging exceptional performance, and exploring outside interests and professional development; AEI recognizes our employees are the most valued part of our firm. They are the core of what has made AEI a great firm to work for and why our culture promotes a remarkable work/life balance. AEI offers:
Health, dental, and vision insurance
401(k) with immediate vesting
Life and disability insurance
Flexible spending plan
Employee assistance plan
Educational and professional development opportunities
Reimbursement for membership in professional associations
Paid time off and holidays
We are seeking a PC Support Specialist to join our Seattle, WA office.
Responds to help-desk needs in a timely and professional manner.
Supports and maintains designated AEI offices’ standard hardware and software. Tests and provides feedback on hardware standards. Collaborates with other IT staff, users, and vendors as necessary to resolve day-to-day issues.
Maintains documentation for assigned IT inventories and databases.
Provides feedback and suggestions for improvements, shares knowledge and lessons learned, and collaborates in troubleshooting problems.
May participate in special projects on either a IT team or a cross-functional team.
Provides ongoing one-on-one training and instruction to users in the organization. May provide large group training classes, as necessary, on specific hardware and/or software.
Technical or Associate degree in Computer Information Systems, a related technical degree; or commensurate experience.
Two years of related IT experience.
Proficiency in installing and troubleshooting desktop and laptop hardware, software, and networking components.
Proficiency with Microsoft products. Ability to learn and support additional software (i.e., graphics, engineering calculation, database, etc.).
Strong spoken and written communications skills.
Excellent organization and time management skills.
Quick technical comprehension and motivation focused on client outcomes.
Able to effectively prioritize multiple tasks.
Effective working individually and within team environments.
AEI provides the tools and support system, along with exceptional benefits, for you to establish your career path and thrive. If this environment suits you and a career here aligns with your goals, we encourage you to apply.
To be considered, apply online at www.aeieng.com.
AEI is proud to be an EEO/AA Employer/Vet/Disabled
External Company URL: http://www.aeieng.com/AEI_Home1.php